Warranty Policy

InterTest, Inc. guarantees our custom products to be free from material and workmanship defects for a period of one (1) year from the date of original purchase. Other manufacturer’s products will carry the OEM’s limited warranty, which will be supported and passed through to the purchaser. Our obligation under this limited warranty shall be confined to the repair or exchange of any part, or parts that have been determined by us to be defective (under normal use and conditions, which the product was intended and designed for). “Determined by us to be defective” means that the return has been examined at our facility by one of our qualified technicians, whose judgment shall be deemed final.

This limited warranty is in lieu of all other warranties, express or implied, including warranties of merchantability and fitness for use. It covers all obligations or liabilities on our part, and we neither assume nor authorize any other person or entity to assume liability regarding the sale of InterTest equipment. Equipment that has been subject to accident, negligence, alteration, abuse, unauthorized repair, improper storage, or other misuses shall void this limited warranty. This limited warranty accrues to the original purchaser, and cannot be assigned or transferred to any third party without express written consent from InterTest, Inc.

This limited warranty does not apply to consumable items, expendable items, or items that have received normal wear and tear; nor does it apply to product failure due to radiation, or by use outside the specified range of environmental-operating conditions.

InterTest cannot assume responsibility, either expressed or implied, when product failure or damage is due to improper equipment usage or improper interpretation of product test data. Our responsibilities and obligations, in all cases, are strictly limited to the repair and/or replacement costs outlined above. All sales will be considered final and all orders are non-cancellable, non-returnable, and non-refundable.

The limited warranty will be governed by the laws of the State of New Jersey. Note: In the event that the equipment cannot be returned to InterTest, Inc., for whatever reason, and an InterTest, Inc. representative must make a warranty assessment in the field, the customer agrees to pay for all travel and living expenses incurred by InterTest, Inc. This includes all costs incurred by the InterTest, Inc. representative in the course of making an evaluation, assessment, or to affect a warranty repair in the field.